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    Xbox One - [TECH] Weekly Xbox One Tech Support

    August 24, 2020

    Xbox One - [TECH] Weekly Xbox One Tech Support

    [TECH] Weekly Xbox One Tech Support

    Posted: 24 Aug 2020 12:00 AM PDT

    This is the thread where subscribers should bring their Xbox support issues. The collective experience of the Xbox community is one of the most powerful tools to help you fix any gaming issue, and we've been seeing some awesome responses. We love to see gamers helping gamers!

    There will also be Xbox support team members who will be helping moderate and provide solutions and can be recognized by their "Official Support" flair. We'll try to provide support right here in the thread but won't be able to respond to every single question. We might redirect you to Support.Xbox.com to contact one of our support teams or send you a private message if that's the best way to help. The Xbox Support team members won't respond to requests for help with third party products or situations that would violate the Terms of Use, Community Standards, or void a product warranty.

    Let us know what you need help with! We're here to help you with Xbox services, games, hardware, social features, and more.

    Thank you for being part of the Xbox community!

    When posting a question, please include the following information:

    · For console issues: your console type (One S, S All-Digital, One X, or original) and whether or not it is on an insider OS build.

    · For controller issues: whether the controller is standard first-party, Elite, Adaptive, or third-party.

    · For headset issues: the brand and model of the headset.

    · For game issues: if the game is disc-based, digitally owned, accessed via Game Pass, or accessed via Game Share with another user.

    submitted by /u/MikeyJayRaymond
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    Haven’t seen anyone talk about this, but the game looks fantastic and is coming to Xbox in Spring 2021

    Posted: 24 Aug 2020 09:08 AM PDT

    Added this build to the bookcase. First Halo Infinite build I’ve found in stores.

    Posted: 24 Aug 2020 07:27 AM PDT

    Feels like ages since the last update...

    Posted: 24 Aug 2020 02:37 PM PDT

    New live pictures of Xbox Series X (XPERION Saturn E-Arena - Germany)

    Posted: 24 Aug 2020 06:25 AM PDT

    LG 2017-2020 OLEDs - ULTIMATE Calibrated Settings for Xbox One X / PS4 Pro + Next-Gen Ready (SDR/HDR/DV) - V8.2

    Posted: 24 Aug 2020 05:57 AM PDT

    As a direct follow-up to the original post (now Archived), I would like to share the ULTIMATE set of professionally Calibrated Settings for all LG 2017-2020 OLEDs and Xbox One X / PS4 Pro gaming, now fully compatible also for Next-Gen Consoles (Xbox Series X / PS5), with the best PQ and lowest Input-Lag results possible (21 to 13ms), including Dolby Vision and webOS in-built Apps calibration.

    There are 6 Profiles to independently 1-time-Calibrate for each source/content combination, and then forget about it.

    In order to do it, just change the video source to the one you want to calibrate (for example: webOS Netflix app, or to HDMI1 connected to Xbox One X / PS4 Pro) and then load up the type of video content you want to calibrate (for example: launch an SDR Game, or an HDR Game, or a Dolby Vision movie).

    Once you're ready, apply those Calibration Presets (you can also print them for convenience):

    • Xbox One X / PS4 Pro + SDR Calibrated Settings (Recommended) - Note: try to launch any SDR content to start calibrating, for example just stay in the Dashboard Home. All Xbox One X SDR contents will share the calibration;

    • Xbox One X / PS4 Pro + HDR Calibrated Settings (Recommended) - Note: Try to launch any HDR content to start calibrating, for example just open "Insects" Demo or any other HDR game. All Xbox One X HDR contents will share the calibration

    • Xbox One X + Dolby Vision Calibrated Settings (Recommended) - Note: try to launch any Dolby Vision content to start calibrating, for example just open Netflix app and launch a DV movie. All Xbox One X Dolby Vision contents will share the calibration;

    • webOS + SDR Calibrated Settings (Recommended) - Note: try to launch any SDR content to start calibrating, for example just open Netflix app from your LG remote. All webOS SDR contents will share the calibration;

    • webOS + HDR Calibrated Settings (Recommended) - Note: try to launch any HDR content to start calibrating, for example just open YouTube app from your LG remote, and search for any HDR videos. All webOS HDR contents will share the calibration;

    • webOS + Dolby Vision Calibrated Settings (Recommended) - Note: try to launch any Dolby Vision content to start calibrating, for example open Netflix app from your LG remote, and start playing "Altered Carbon" show. All webOS Dolby Vision contents will share the calibration.;

    These are actual meter based calibration settings ( vs. disc based ) using a certified ( June 2018 ) Spectracal C6 meter, Murideo 6G pattern generator, and CalMan for Biz 2017.

    For reference, this was HDR Game preset pre-calibration results (on an LG 55B7V): https://i.imgur.com/WFwumTw.jpg

    This is HDR Game preset results after calibration (same LG 55B7V): https://i.imgur.com/OR3PQuc.jpg

    While this is HDR Cinema preset after calibration (same LG 55B7V): https://i.imgur.com/hoZIOgQ.jpg

    These settings are tailor made and compatible with ALL 2017 LG OLEDs variants (e.g. LG B7, C7, E7 etc), but you can also try it for 2018, 2019 and 2020 (X) line-up (for those: in HDR just remember to enable Dynamic Tone Mapping, also in HDR GAME mode, instead of enabling DC, which needs to be turned OFF, and bring back the Color value to 55 and Brightness to 50 + in DOLBY VISION: copy your DOLBY VISION CINEMA preset default values to the DOLBY VISION GAME preset, disable TruMotion in there and use DOLBY VISION GAME as your only DV preset. All the other settings are already compatible!).

    Now you're ready to enjoy the best visual quality out of your LG OLED (2017 to 2020 series) and your gaming console, while also being 100% ready for Next-Gen. :)

    Let me know what you think!

    Cheers,

    -P

    NOTE: Don't forget to also adjust HDR "Sliders" both from your console's video settings (HDR Calibration app) and in game settings if available. Usually, for these TVs, you need to "increase" the level of Max HDR Brightness/Luminance "Slider" to make the game logo/icon totally disappear in a white background, or set it to a numerical number around 4.000 nits + set Paper White around 250 nits . This is the reason why, even with both the console and the TVs properly calibrated, some games may look "dark" or "washed out" if this setting is left to default.

    You can also find below a list of:

    CALIBRATED IN-GAME HDR SETTINGS EXAMPLES:

    For Option 1b:

    • AC Origins: 4.000 nits HDR Luminance, 250 Paper White, Brightness 1 tick left compared to Default

    • AC Odyssey: 4.000 nits HDR Luminance, 250 Paper White, Brightness at middle (Default)

    • Battlefield 1: Brightness at 50% (Default), 4.000 nits HDR Luminance

    • Battlefield V: Brightness at 50% (Default), 2.000 nits HDR Luminance (Max)

    • Call of Duty: Modern Warfare: HDR Brightness: 1.000 / HDR Black Point: 0.03 / HDR White Point: 0.90;

    • Forza Horizon 3: Brightness 50 (Default), HDR Luminance slider to the Max

    • Forza Horizon 4: 4.000 nits HDR Luminance, Brightness 50 (Default)

    • Forza Motorsport 7: Brightness 50 (Default), HDR slider to the Max

    • Halo: MCC: HDR Luminance 1.000, Paper White 2, Contrast 5

    • Hellblade: Gamma raised 2 tick right

    • Gears of War 4: Brightness at Default, HDR Luminance 8 ticks from left to right

    • Gears 5: Contrast 50 (Default), Brightness 140 (Default), HDR Brightness 4.000

    • Red Dead Redemption 2: HDR Style: Game; Luminance: 4.000; White point: 250

    • Resident Evil 7: HDR Luminance 2.000 nits (its Max), HDR Brightness 320

    • Rise of the Tomb Raider: Brightness to the Middle (Default) and HDR Luminance to the Max

    • Shadow of the Tomb Raider: Video Mode: Resolution (for Native 4K), HDR: On, Brightness: Maxed to the right; HDR Luminance slider: Maxed to the right.

    submitted by /u/P40L0
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    Xbox sales roundup - August 25, 2020

    Posted: 24 Aug 2020 06:23 PM PDT

    Any Dragon's Dogma fans here? New Netflix show

    Posted: 24 Aug 2020 07:51 PM PDT

    Microsoft partners with SK Telecom in Korea to promote xCloud (Xbox Game Pass) with stars Son Heung-Min (Tottenham) and Faker pro Player League of Legends

    Posted: 24 Aug 2020 11:53 AM PDT

    All 333 Xbox GAMERPICS in High - Resolution

    Posted: 24 Aug 2020 11:36 AM PDT

    Did Ea access remove Star Wars BF DLC

    Posted: 24 Aug 2020 09:30 PM PDT

    I bought ea access primarily to play Star Wars battlefront with included dlc. Did ea remove it? Maps like Bespin won't open?

    submitted by /u/katcurious44
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    [Giveaway] Spyro Reignited Trilogy US Code

    Posted: 24 Aug 2020 01:10 PM PDT

    I have a spare code for the US version of Spyro Reignited. I accidentally bought it ages ago for the wrong country and didn't realise you could redeem it anyway by switching regions.

    I'll pick a winner randomly in 12hrs. Just comment to be entered, one entry per user.

    submitted by /u/Drivebymumble
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    Yakuza: Like a Dragon releases November 13th on Xbox One/Windows 10, "Day One" on Series X - New Trailer

    Posted: 24 Aug 2020 06:19 AM PDT

    Lord of the rings Gollum teaser trailer

    Posted: 24 Aug 2020 06:12 AM PDT

    Question about power cable?

    Posted: 24 Aug 2020 09:23 PM PDT

    I've recently moved from the UK to New Zealand. Am I able to by a power cable with a NZ plug socket thingy? Or am I better just to use an adapter?

    submitted by /u/vDiibs
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    This was one of art project from last year just found in my camera roll

    Posted: 24 Aug 2020 09:37 PM PDT

    Is this a real text from Microsoft or some bogus scam?

    Posted: 24 Aug 2020 03:57 PM PDT

    Nexomon for XONE got delayed to mid-September

    Posted: 24 Aug 2020 02:33 PM PDT

    Slow download speed on Xbox, with great speed on all other devices

    Posted: 24 Aug 2020 07:59 PM PDT

    It's not just games running slow and telling me my network is down. When I check my download speed in network settings it says it's ~1mb/sec. all other devices test at >50. What's happening? Please help.

    submitted by /u/brianwysel
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    This being the last week in August, do you think we'll see another Series X games event?

    Posted: 24 Aug 2020 11:26 AM PDT

    Also what would you like to see during the event? Are you buying a series X at launch?

    submitted by /u/izkray
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    Free 14 day Xbox live good trial. I might have used it already but probably not, since I have had gold already for a few years.

    Posted: 24 Aug 2020 06:04 PM PDT

    I’m at a complete loss

    Posted: 24 Aug 2020 08:56 PM PDT

    My Xbox One (the one with external battery pack) has gone insane. The problem is that when I'm playing a game, the Xbox will decide to turn off. It chimes then about 3 seconds later it turns off as if I've complety powered it down. The kicker is that when it's off, it'll occasionally make a chime, sometimes once, sometimes multiple times a minute. But no light comes on, the Xbox seemingly makes this chime without powering on. I have tried EVERYTHING. From cleaning the front fascia, to taking the Xbox apart and cleaning each individual part. Fans, heat sink the motherboard, all of it wiped down lovingly and buttoned back up. Still. No dice. This time I decided maybe it was a power issue. The status light is white when powered, but orange while in standby. I took it apart and cleared out a good amount of debris from the fan and air out let/ intake. I have swapped outlets as well. I also swapped the cord going from the brick to the wall as well. This is maddening. No one seems to have this problem and microsoft seems to think all I want is to turn the chime off. Any solutions I haven't tried?

    TL;DR my Xbox turns off seemingly randomly, and makes the chime when it's off, without powering on without any input from me

    submitted by /u/EmployerWarn
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    Looking for a fun co-op game? Remnant: From The Ashes is SICK. Mix of Dark Souls and Diablo. Try it. My brother and I are loving it.

    Posted: 24 Aug 2020 07:00 AM PDT

    My brother and I played this game for 8 hours straight yesterday. Finally got passed the intro and we fought a giant tree, awesome mechanics and such good gameplay. Been a while since we've played a co op game this good. Highly recommend. The beginning is kind of a drag but the environments get sicker and sicker, as well as the enemies. You can have a pet dog that attacks people.

    I personally think it's better than dark souls already, let the crucifixion begin.

    submitted by /u/deathtotem666
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    I’m thinking of hydro dipping my One S but how would I prevent the ventilation holes from being sealed over other than using a few hundred toothpicks?

    Posted: 24 Aug 2020 09:00 AM PDT
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